Deceased Suppression Processing Preserves Your Relationships and Protects Your Brand

TrueDeceased was created to aid you in preserving your relationships and protecting your brand.

Our deceased suppression processing helps you to determine if there are recently deceased members of a household on your file before you perform outreach.

A "deceased match" occurs when we identify one of your records on one of multiple sources including: consumer opt-in, Social Security Administration, and other public web sources. Matches often mean that you've been trying to communicate with deceased individuals, which can damage your brand and relationships.

It's important to suppress these matches from your data so you can achieve three crucial goals:

  1. Modify your outreach to honor your late donors
  2. Preserve your brand and relationships with surviving family members
  3. Share gratitude and condolences

While it’s always true that our donors have busy, full lives, it’s especially important to be mindful of this in the weeks and months following someone’s passing. This data gives fundraisers an opportunity to be sensitive, intentional, and proactive.

Learn what industry experts have to say on The AgitatorAvoid the Cringe Inducing Moment of Calling a Deceased Donor

We also save you time and money by reducing the overhead and costs associated with deceased suppression processing.

We don't believe in charging according to traditional pricing models, which often require a high minimum number of records and include additional fees to export your data. Instead, TrueDeceased provides the same exact service as any other provider at a fraction of the cost.

Our team of technologists, product managers, and client services personnel are here to help, and we aim to deliver simple, clean, and effective solutions.  From our first release to our current, we are constantly improving our products to help you get the most out of our services.


Need your TrueDeceased Report right now? Visit this page (truedeceased.com/getting-started) to see how to get started immediately.  You'll be done in minutes, and it won't cost you a dime to see if your database is up-to-date.


Get your full deceased suppression report with no purchase required.

When you run your file through TrueDeceased your file processes for free, and you get a complimentary TrueDeceased Report.

Sample complimentary TrueDeceased report

Accounts are free, and pricing is pay-as-you-go.

With the $50 per file pricing, you will receive:

  • Identify and suppress records using donor name (including nick names), current or historical addresses, emails, and/or phone numbers
  • Match confidence details including: household, individual, and address changes
  • Missing, duplicate, and invalid data analysis
  • Automated weekly updates included for 6 months after initial file purchase
  • Individual record lookups and real-time screens at the same low rate as bulk processing

Learn more about TrueDeceased Pricing.

TrueDeceased takes your privacy and data security seriously.

TrueDeceased respects the privacy of everyone in our data universe.

All data uploaded to TrueDeceased through  https://app.truedeceased.com is secured using 256-bit HTTPS TLS encryption, the same level as online banking. Uploaded data is physically separated, never commingled, and stored on an encrypted file system. The append process uses merged keys encrypted with a one-way, session-level, private hash that cannot be decrypted by any other users, process, or session. Once the append data is returned, all input is destroyed and your output keys are retained until you delete the file. We retain output keys to provide the update service so you can automatically receive notifications without having to re-process your file.

For more information, read our Privacy Policy and our Terms of Service.

Give us a try...

Upload, Paste, or Drag & Drop your data file today for deceased suppression services and receive your complimentary TrueDeceased Report - no credit card required.

For fully automated hands-off data updates try TrueGiver's CRM Data Hygiene and Enhancement Services.

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