How do I contact TrueDeceased's customer service team?

Our friendly and knowledgeable customer service reps are available to answer your deceased suppression questions during normal business hours. We are always on email.

We also have a live chat and offline messaging system. You can access our live chat throughout the app and website. Send a chat to our support team who are standing by and ready to answer questions.

We can help answer questions about:

  • Your data
  • TrueDeceased's file process
  • How to upload a file
  • How to download your enhanced records
  • Plus more!

You can chat us from 8:00 a.m CST to 6:00 p.m. CST Monday through Friday. If you have a question outside of those hours, our team will respond to all offline messages within 24 business hours.

Head back to our Frequently Asked Questions page to explore more! Thanks for visiting.


Give us a try...

Upload, Paste, or Drag & Drop your data file today for deceased suppression services and receive your complimentary TrueDeceased Report - no credit card required.