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Our deceased suppression service helps you to determine if there are recently deceased members of a household on your file before you perform outreach.
A "deceased match" occurs when we identify one of your records on one of multiple sources including: consumer opt-in, Social Security Administration, and other public web sources. Matches often mean that you've been trying to communicate with deceased individuals, which can damage your brand and relationships.
It's important to suppress these matches from your data so you can achieve three crucial goals.
Share condolences with a surviving family member
While you want to avoid insensitive communication to a surviving family member, you may want to share your condolences with them.
Your organization has donors, alumni or members that were committed and engaged over the years. Sharing your condolences and highlighting some of the programs or initiatives they helped support not only honors their dedication to your organization, but may result in continued support from a family member
Eliminate embarrassing communication
Eliminate embarrassing communication with your constituents and donors with deceased suppression processing.
An example of this is when a family member has passed and you want to give the individual on your mailing list time to bereave their lost one.
TrueDeceased allows you to determine if there are recently deceased members of a household on your file before you perform any outreach. Process your file for free and review a complimentary report with no obligation to purchase.
Saving money is not the primary concern when using deceased suppression processing, but it is a factor even if you are not using direct mail.
Regardless of the channel, avoiding insensitive communication with your donors and constituents is worth the cost. Respectful communication can even open up future stewardship opportunities.
TrueDeceased provides the same exact service as any other provider at a fraction of the cost.
What you'll receive for $50:
- Identify and suppress records using donor name (including nick names), current or historical addresses, emails, and/or phone numbers
- Match confidence details including: household, individual, and address changes
- Missing, duplicate, and invalid data analysis
- Automated weekly updates included for 6 months after initial file purchase
- Individual record lookups and real-time screens at the same low rate as bulk processing
Give us a try...
Upload, Paste, or Drag & Drop your data file today for deceased suppression services and receive your complimentary TrueDeceased Report - no credit card required.