Answers to Our Most Frequently Asked Questions
TrueDeceased is here to help. Please let us know if there's anything you need to get started. We're always here to help via phone, email, or live chat. You can reach us fastest at support@truedeceased.com.
Our Process
How long does it take to enhance my records with TrueDeceased?
How do I upload records to TrueDeceased for deceased suppression?
How will I know when TrueDeceased finishes processing my file?
How do I download and export my enhanced records from TrueDeceased?
Why is my deceased record count different from my export file count?
Why am I not receiving a match for a known deceased individual on my file?
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Upload, Paste, or Drag & Drop your data file today for deceased suppression services and receive your complimentary TrueDeceased Report - no credit card required.